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Communication Management

CAN-COM-012

Description

This course is designed for those interested in understanding the concepts and principles of communication management and the techniques for effectively applying communications in projects.


Topics covered

  • Fundamental notions et concepts of communication
  • Communication skills and barriers
  • Communication and feedback techniques 
  • Communication styles 
  • Communication strategy and communication plan
  • Monitoring internal and external communications 
  • Important principles and lessons learned


Content

This course contributes to enhancing management competencies and skills to improve communications within a project.


Objectives

  • Understand how communication barriers work
  • Understand the communication model (emitter/receiver)
  • Understand core communication skills
  • Assess and identify the stakeholders and profile
  • Understand the various roles and responsibilities
  • Apply various communication and feedback techniques
  • Understand one’s own communication style and personal aspects that still need work


Prerequisite

  • Proficiency with project management tools and techniques 


Evaluation methods

  • Presentations 
  • Discussions 
  • Team exercises





PMP, CAPM & PMBOK are registered mark of the Project Management Institute, Inc.

Target audience


Days and pricing

Development units